Refund policy

Refund & Returns Policy – Kyvora

At Kyvora, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns

• You have 14 days from the date of delivery to request a return, in accordance with UK consumer protection regulations.
• Returned items must be unused, in their original condition, and in their original packaging.
• Proof of purchase is required for all returns.

Non-Returnable Items

• Gift cards
• Digital or downloadable products
• Items marked as final sale

How to Request a Return
To request a return, please contact us at kyvorastore@proton.me. We will provide detailed return instructions.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item received is faulty, damaged, or incorrect.

Refunds

• Once your returned item has been received and inspected, we will notify you of the outcome.
• Approved refunds will be issued to the original payment method within 5–10 business days.

Contact
For any refund or return inquiries, contact: kyvorastore@proton.me